The Rackspace network has been engineered from the
ground up to accommodate the high-availability demands
of our customers' mission-critical Web applications. Our
Cisco-powered, Zero-Downtime Network™ has unique
self-healing attributes that allow us to deliver on our
100% infrastructure availability guarantee.
Rackspace doesn’t rely on any single connectivity
provider. Instead, we employ a multi-provider strategy.
This offers benefits over simply partnering with one
network carrier. Working with multiple network carriers
creates natural redundancy in our network architecture
and ensures that packets can leave our network from
multiple points. Additionally, if one or more providers
experience congestion or downtime, traffic can be
rerouted through other network partners until the issue
Beyond simply providing redundancy in case a particular
provider experiences downtime, our proprietary
networking technology allows our network operations team
to actively probe the public Internet for packet loss
and latency and automatically reroutes traffic around
these areas. This ensures that traffic leaving the
Rackspace network is not bound for a part of the public
Internet that is heavily congested.
Guaranteed Packet Delivery
Our providers are paid to make sure that packets of
information are delivered quickly and efficiently to
your end users. This offers significant advantages over
simply peering with the major backbones. Peering
agreements rarely include Service Level Agreements (SLAs)
so no one is accountable for lost packets at congested
exchange points. Because Rackspace has SLAs with all of
our network partners, we are able to guarantee that all
packets will leave our network at full speed.
Rackspace substantial bandwidth capacity allows us to
accommodate even the largest spikes in traffic. To
ensure rapid delivery of content, we continuously add
network connectivity and new routes. Low bandwidth
utilization allows for maximum uptime, even if multiple
transit partners experience simultaneous outages.
We work closely with leading telecommunications
providers to build and maintain our world-class network.
Rackspace Managed Hosting owns and operates four Tier-1
data centers located in Texas, Virginia and London,
England. Each data center is engineered to the highest
levels, with extensive systems to address security and
network redundancy, enabling Rackspace to offer our 100%
infrastructure availability guarantee.
Access to data centers is restricted by two-factor
authentication including Biometric hand scanners.
Rackspace data centers are physically isolated from
everyone but level three technicians. Public access is
strictly forbidden. All entrances and common areas are
monitored 24x7 via closed-circuit cameras.
Our data centers’ HVAC (Heating Ventilation Air
Conditioning) systems are N+1 redundant to ensure that –
even in the event of an entire HVAC system failure –
there is a duplicate system on standby to take over. All
air is circulated and filtered every 90 seconds to
remove dust and contaminants. An advanced
fire-suppression system is in place to prevent any fire
from spreading – in the unlikely event that one could
start. All cables to servers and routing equipment are
securely tied down and cable racks suspended from the
ceiling provide dual routes for all cables.
Power systems in Rackspace data centers are designed to
run uninterrupted even in the unlikely event of a total
power outage. All servers are fed with conditioned UPS (Uninterruptable
Power Supply) power that will run if utility power
fails. The UPS power subsystem is N+1 redundant with
instantaneous failover in case the primary UPS fails. In
the event of an extended power outage, on-site diesel
generators can run indefinitely. Generators are
regularly tested to ensure functionality in the event of
Core Routing Equipment
We use only fully redundant, enterprise-class routing
equipment housed in its own secure, core routing room
and fed with its own redundant power supply. Our fiber
carriers enter the facilities at disparate access points
to ensure that there is no service failure, even in the
unlikely event of a fiber cut.
At Rackspace, we realize that a Tier-1 data center is
more than hardware and software. That's why we employ a
certified networking and security team with years of
experience in managing and monitoring enterprise-level
networks. Our certified Rackspace network technicians
are trained to the highest standards to ensure that we
are able to meet our 100% infrastructure availability
In keeping with our philosophy of providing
value to our customers, Rick Anderson
Enterprises has developed hosting plans to meet
the growing needs of customers that require more
from their hosting provider.
Rick Anderson Enterprises offers customers a
competitive selection of web hosting packages,
all managed by a 24 hour, 7 day a week Network
Operations Center (NOC).
Customers are provided with a choice of
pre-configured packages, and with the
flexibility to upgrade to additional packages at
Contact us for package and pricing details!